Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Malcolm KILDIN

Croyland car megastore is in my opinion"¦
Croyland car megastore is in my opinion the no 1 used car dealer in the county if not the region , first class service , great trade in deal on my car , I always use Croyland and would never go anywhere else especially as their staff have such attention to detail in particular Jamie Waller , a real credit to the company , thanks for all your support Jamie

Matt Kildin

Purchased a car in September
Purchased a car in September, had great service throughout the buying process and was able to pick up the car within a week. Would highly recommend speaking to the salesman called Jamie Waller.

sarah pacan

Dan has been nothing but helpful, honest and patient. Seek him out if you can! Great service and beautiful car

Norman Garnett

Good experience
Good experience. There was never any pressure to buy. Details were explained clearly. Dan was very professional & had a comprehensive knowledge of the vehicle. The car which I traded in was bought from Croyland some 12 years ago & it was reassuring to see that the same professional standards are still maintained.

Sarah-Jane Houghton

Thanks Croylad Motors! Really please with my new car, really good quality at a really reasonable price. Jamie was fantastic all the way through keeping me updated and going above and beyond in terms of customer service. Would definitely recommend.

Nikita Semenov

Had a great experience with Jamie Burton "“ very professional, friendly and helpful throughout the whole process. Highly recommend!

Anais Barwell

Great service from Dan, thanks a lot Richard!

George Burkitt

Quick and tidy experience. Simple and effective !
Jamie Waller was amazing.

tony mason

Car Purchase from Croyland Car Megastore
We booked a test drive of a Toyota Yaris at Croyland Car Megastore. On arrival we were met by Jamie Waller. The car was ready for us to inspect and he ran through the car specifications with us and then accompanied us on the test drive. We decided to buy the car - Jamie ran through the purchasing options available. We were given a fair price for my old car and the deal was done. Throughout Jamie was extremely professional and helpful. We were not pressurised in any way unlike previous sales people I have encountered. A date was arranged to pick up the car and to finalise the paperwork. Every thing was prepared and ready for us. Due to my husband leaving his wallet at home Jamie managed to sort out a bank transfer with his accounts department which saved us having to return on another day. I have no hesitation in recommending Croyland Cars and Jamie Waller. Thank you and I love my car!

Lance Southcombe

Excellent service
Excellent service. I was really looked after by Ben Pugh. He very helpfully explained everything and made the process feel as easy as it could be. Ben went the extra mile helping me find the car that I required and keeping me updated on progress.

Asif

I bought a car (Hyundai Ionic) from"¦
I bought a car (Hyundai Ionic) from Croyland Cars, and Ben was very helpful throughout the process. He handled the finance smoothly and made the whole transaction easy. I'm happy so far and just waiting for my V5C so I can sort out my insurance, as they need it in my name. Once I get that, I'll finally be able to drive the car. And can tell about car .But overall, Ben has been really helpful up to this point.

Sean Bradley

I recently bought a 22 plate Ford Kuga ST-Line X from Jamie at Croyland and I couldn't be happier with the experience. I have seen a few negative reviews in recent times regarding Croyland but from start to finish, Jamie was a genuine bloke who went above and beyond to help. I changed my mind a few times about which car I wanted, but nothing was ever too much trouble for him. He was patient, and made the whole process smooth and stress-free.

If you're looking for someone honest and easy to deal with, I'd highly recommend speaking to Jamie.

Stefania Panait

I want to highlight the exceptional"¦
I want to highlight the exceptional service provided by Ben during my recent car purchase. He was incredibly helpful and professional from start to finish. Ben's knowledge of the vehicles was impressive, and he went above and beyond to ensure I found the right car for my needs. His communication skills were outstanding, making the entire process smooth and enjoyable. I cannot recommend Ben highly enough. Thank you for the brilliant customer service!

Nigel

new car
I had been wanting a new car for a while, so when I saw the one I wanted at Croyland in Rushden I went to have a look. Ben Pugh was the salesman who greeted me. I found his non-pushy demeanor very refreshing, so decided he would get my custom. Ben was very professional (actually had a sense of humour, rare these days) he explained everything very thoroughly and clearly and as my car was not ready on the day we agreed Ben gave me a call and advised the reason why and with out hesitations i was a given a courtesy car so Thank you for the wonderful service from you and your team

Ben Gordon

Easy and helpful
Ben made buying a car so easy, very helpful and efficient with the sale. Very knowledgeable and willing to help throughout. Thanks

Shayne Tilson

Brought my new car home today very good"¦
Brought my new car home today very good service in every way from mr dan Aspinall. Very good communication, and updates,very fast service , very friendly, helpful thank you

Laurence

Friendly service
Friendly, un-pushy sales team. Dan was extremely helpful. Vehicle prep was excellent

James Rowden

Just purchased a Model 3 from Ben at"¦
Just purchased a Model 3 from Ben at Croyland Car Megastore over the weekend. We were able to test drive the car we liked to check it was right for us. We part ex'd our car for what we felt was a very competitive trade in value which helped keep payments sensible. Cheers for your help, Ben, feels good to have a reliable used car supplier on our doorstep, we'll no doubt be back!

Barry Smith

Professional
Professional, friendly service from Ben Pugh. Lots of additional support regarding the transfer of my previous vehicle.

Joe

Part exchanged my car
Part exchanged my car, with the help of Ben Pugh, and the process was quicker and easier than I ever imagined it would be. Ben was really helpful and professional the entire way through and made the process flawless, ensuring that any problems I did face were sorted instantly without any hassle. Would highly recommend Croyland for anyone considering a part exchange with them as it's 100% worth it

Tsungi Dube

Customer service
Bought my car from CROYLAND Great service from Ben Pugh who was professional and patient. All the paperwork was easy and stress free

Jane J

I've just bought a car from Croyland Car Megastore, and the experience was great from the beginning to the end. We were helped by Dan Little who was very friendly, efficient and not at all pushy. There were a couple of very minor things which needed dealing with before picking up the car and unfortunately they had not been done when we arrived on the agreed handover day. However Dan got onto the workshop straightaway and the jobs were completed there and then meaning we could still take the car away the same day which was a relief. Great customer care, thank you Dan and we may well see you again!

sandy wood

Very helpful. Helping to do paperwork greatful to Charlie for help us

Chelsey Sharp

Jamie burton helped us with finalising the details of my first car and he was very efficient, the presentation of the car was great you can't even tell it's second hand.

Richard Sharp

Just picked up a car for my granddaughter it was presented in great condition she has had a drive and loves it. The minor issues that Jamie Bolton mentioned had been sorted, he was very professional and a credit to the company.

Sarah Glennon

Excellent customer service and great car. Really helpful colleagues. Highly recommend Jamie Burton

Debbie Brown

7th car off Jamie Burton great service as usual, will always go back Jamie is a nice cheeky chap and a pleasant to know. So if you want to get a new car Jamie is your man

Richard Springett

I purchased my Tesla model 3 from Croyland Motors in October 2025. Jamie handled the purchase from start to finish and was fantastic. His attention to detail and communication throughout was second to none. The car was prepared meticulously and looked brand new on collection (4 years old) Jamie explained the whole process to me at every stage, I never felt pressured at all (unlike some car supermarkets) and felt I was his only customer. The handover was excellent Jamie explained everything to me, from basic controls to charging as this was my first electric vehicle. I would recommend Croyland and Jamie every time. Thank you very much for helping me start my EV journey. 5 Stars from me.

Mick Hayes

Brought all my cars off Jamie Burton, very easy going and always very helpful he's a great sales man and always very pleasant no pressure either I would recommend Jamie all the time as he listens to what you want

Dave Richardson

We was in need of a urgent replacement car, Croyland didn't have in stock what we wanted, Dan come up with the solution getting us exactly what we wanted in the little time we had before going on holiday.
Thanks Dan you gave us 100% service in many ways.
Highly recommend Croyland motors

Peter Curran

Very happy customer, speedy response when enquiring about a car, professional and great service from Jamie Burton. I'm very pleased with my purchase, highly recommended.

Stepan Gathy

JAMIE BURTON - Good service, helpful staff.I just recommended that for everyone

Nary Ali

Good stuff and good company im very happy especially with jamie burton thanks for everything

Joe Jappy

Excellent service as per! Jamie burton couldn't be more helpful, highly recommended!

Nick Nicholson

We saw a car at Croyland which was ideal for us and dealt with Dan Little throughout the process. He kept us informed throughout and minor issues with car were rectified before we picked it up. Preofessional and very helpful throughout.

T O

We have used Croyland for buying and selling our cars over the years"¦ recently traded in 2 of our cars and purchased a polestar"¦ as always the team were professional and friendly and walked us through the process.. big thanks to Matt, Dan A and Jamie B for your help and support

DUMBLEDOR

Excellent service
Just bought my skoda octavia from croyland motors and am very very pleased with it. I had a reasonable trade in price for my zafira. Ben, my salesman gave me time to have a good look over the skoda inside and out on my own. The service and transaction was very easy and quick. Ben's knowledge and helpfulness was second to none. My wife will be after a new car next year and I won't hesitate to try croyland motors first.

Chris Cummins

A car with a view
I had been wanting a new car for a while, so when I saw the one I wanted at Croyland in Rushden I went to have a look. Ben pugh was the salesman who greeted me. I found his non-pushy demeanor very refreshing, so decided he would get my custom. Ben was very professional (actually had a sense of humour, rare these days) he explained everything very thoroughly and clearly. I have dealt with Croyland before and Ben did not let the great service down.

Sam Langley

"If car buying had a Ben button
"If car buying had a Ben button, I'd press it every time!" From the moment I walked in, Ben was absolutely amazing "“ the man could probably sell ice to a penguin, but in the good, genuinely helpful way. He advised me on everything from engines to extra features, and he explained it all in a way that even my goldfish could've understood. He greeted me with a smile big enough to power a small village, and it never faded "“ not even when I asked him the same question three times (just to double check I sounded like I knew what I was doing). Ben was knowledgeable, friendly, and clearly knows his onions"¦ and quite possibly the whole greenhouse too. If buying a car usually feels like a maze, Ben was basically Google Maps with better customer service. I drove off feeling confident, well looked after, and definitely not swindled "” which is pretty much the dream outcome when buying a car! Highly recommend "“ Ben is a legend behind the desk AND the steering wheel of customer service!

James

Easy process.
Good service, all paperwork completed without fuss. No pressure, quick easy process.

Sophie

Brilliant!
We had a great experience buying a Peugeot e-208 from this garage. Jamie Waller was really helpful. We loved that there were no pushy sales techniques. A fair price was agreed for my old car in the part exchange, and we love our new car. I specifically like how Jamie charged the electric car up to full so that we could see it's full range on the test drive; my sister has bought an EV from a different (not as good) garage before, and they did not fully charge up the EV for her test drive, and she was disappointed to see that the range wasn't what she was expecting. I like how this wasn't concealed from us by Croyland.

Agnieszka Wawrzkiewicz

Great customer service
Great customer service. Ben has been very helpful and made the whole process smooth

Dami F.

Purchase experience.
Ben attended to me, he was absolutely brilliant, he made the entire purchase experience seamless and straightforward. Many thanks Ben!

Dan Morris

Bens fast and precise communication"¦
Bens fast and precise communication even when not at work, sorted whatever needed to be sorted a+

Marc

Perfect car buying experience
My whole car buying experience was amazing thanks to the sales assistant Charlie. He took the time to actually listen to what I was looking for and went above and beyond to get the sale through. Credit to the company,

Dale Tompkins

Very helpful with everything highly"¦
Very helpful with everything highly recommended.

Kevin James

Lynn and all the team have been"¦
Lynn and all the team have been amazing. I had a slight issue with the car that needed to be addressed by Vauxhall. Not only did they promptly sort this. Lynn sorted a car being delivered to my workplace and my car collected. No quibbles or anything. On return of my car, again promptly sorted delivered back to my work place today. Amazing communication throughout and nothing was to much trouble. Really happy and very grateful to all the team involved. Thank you

Damian Coates

Ben was very helpful and made the whole"¦
Ben was very helpful and made the whole process of buying a car very easy.. thanks again

Hazel & Paul

Croyland Daniel A
A great experience in buying for the 1st time from Croyland. Daniel Aspinall couldn't have been more helpful, from 1st enquiry to test drive then purchase. Very smooth transaction, great deal and highly recommended if you are in the market for some new wheels.

Hazel Aspinall

Dan A
Dan A was excellent, very knowledgeable about the vehicle he was selling, very good experience with Croyland

Consumer

Great Service
Brilliant service from Ben meeting my expectations and talking me through the process, I have had a few cars of Croyland and have never been disappointed. Great customer service. Thanks guys.

Kira

Charlie is great!
My whole car buying experience was amazing thanks to our sales assistant Charlie. We were able to explore all the cars we were interested in and picked one immediately after. There was no pressure, just helpful advice for what car was best suited to me. Even after I'd bought the car I was looked after well. I'm able to phone up or just show up and Charlie would go over and beyond to help me with my car. So glad I bought here!

R Hill

Amazing service . Jamie burton was amazing. So helpful . Great communication.

Andy Cook

Always buy my cars from Jamie Burton- Got around 10 cars from him over the past 15years he's been working at Croyland. Great service always

Leander OSullivan

This is the second time using Croyland's and both times had great customer service. Jamie Burton dealt with my part exchange on my second visit, was extremely helpful, wasn't pushy at all and the whole process was very easy from start to finish. He was professional and informative and will definitely be using again. Thank you

Paul Bennett

Matt was super helpful and made the transaction super easy. Good price for my Px as well. 100% recommended.

Christopher Caswell

Great service from Charlie. I will be buying another car from him no doubt!

Kevin Rowlatt

Jamie Burton, has been amazing throughout the process! Nothing was ever to much trouble and Jamie kept me updated throughout the process. Thank you for everything

Michael Philipson

Dan was very helpful...We were made to feel at ease throughout the whole procedure Came in to buy a car and ended up buying 2 cars. Pleasure doing business

Maggie Whitall

Charlie could not do enough for me he was helpful and Understanding five stars recommended him

Miranda Swaine

Been really speedy process, excellent help and extremely great service! Wouldn't go anywhere else from now on!!

Dillpazir Sultan

Found the car in the morning, Called and dealt with Jamie Burton. After 35 mins i. The show room, I saw the car signed the papers and drove away happy, Great service.

kim

Brilliant experience. No pressure to buy and was a completely relaxed experience. Found the perfect car and I'm a very happy customer. Charlie was super helpful.

Laura Hopkins

Visited Croyland yesterday to purchase a car. Charlie was our sales assistant and he was faultless, very knowledgeable, customer services skills were very high quality. Kindly gave us water and nothing was too much trouble. Mot was done within the day and the car was picked up today. Will definitely come back in the future.

Timothy-Kings Ayobami

Good customer service .. Mr Jamie Burton was awesome

Consumer

Very seamless process.
Very seamless process. Ben was fantastic. Went out of his way to help. Will use this service again

Kevin Rowlatt

Jamie Burton, has been amazing throughout the process! Nothing was ever to much trouble and Jamie kept me updated throughout the process. Thank you for everything

Andy Cook

Always buy my cars from Jamie Burton- Got around 10 cars from him over the past 15years he's been working at Croyland. Great service always

Steve Gregory

Jamie Burton has been fantastic from start to finish, any questions I've asked he's come straight back and answered everything professionally, will definitely come back in the future, thanks for everything.

Mitch

Great service
Great service, great deal, no messing around. everything you want when buying a motor! Very happy. Thanks Ben.

D&D

A great experience
A great experience, found the car we had been looking for, spoke with Dan who couldn't. have been more helpful. Viewed car and went on a very good test drive. Agreed a deal and sorted. I can honestly say buying this car has been a really good experience from start to finish. Dan made it a great experience so Thank You. Also the coffee was very well received. Dave & Dianne

Travis

This was my first time dealing with"¦
This was my first time dealing with Croyland Car Megastore, very professional from start to finish with a quick and easy sale along with a part exchange. Ben Pugh was very welcoming and made the experience extremely positive aswell as giving me a good and fair deal, I would recommend to anyone.

Helen Boycott

Great experience Charlie was very understanding a"¦
Charlie was very understanding and patient when I was looking for a new car. He was very efficient and very helpful with everything. Definitely recommend Croyland cars.

Barry Reed

Jamie Burton
Jamie Burton was very helpful from start to finish and made my whole car buying experience a pleasure!

Nicola Hackett

Couldn't thank the team at Croyland"¦
Couldn't thank the team at Croyland enough if I tried. Went to look and get prices and George helped with that and not pressuring me at all. Came back the following day and was placed in the hands of Charlie. He was so approachable and professional! He helped with anything I asked or questioned him about. I walked away with a new car and content that these guys helped me and went above and beyond to sort my finance stress free. Would 100% recommend Croyland cars to anyone.

Eddie Ryan

Rushden
Worked with George and Matt, both very helpful and made the situation less daunting and smoother.

RICHARD HALL

Thankyou croyland for a fantastic"¦experience
Thankyou croyland for a fantastic service when I had a wheels issue shortly after buying my car, they were amazing, dealing with the problem and going that extra mile, although it was only cosmetic the wheels are now stunning , great service throughout, a special thankyou to Lin at company care

Mark H

Very good
Very good communication from start to finish, Ben made the whole process easy and a very good experience would recommend using this company.

chocobo VII

I'd like to give Jamie Burton at Croyland Motors in Rushden a massive shoutout. This gentleman literally puts dreams on driveways and I can't thank him enough for all his support and professionalism. Not only is he a super nice guy and very welcoming, his knowledge and experience in this sector is second to none. If you're looking for your dream car or leisure vehicle, I can't recommend this company and Jamie Burton enough. It's an experience I won't forget and praise all around for Croyland employing decent staff. Sitting here still in disbelief about the beautiful camper I have sitting on my drive. Thanks again Jamie, I can't explain how grateful I am and I wish you all the best.

-Lee W

lel

From the moment I enquired Jamie Burton took the time to listen to what I was looking for and directed me to the right van. His manner was always professional, his communication clear and a really nice guy. Will definitely go back if I need another vehicle.

Sadie Breakspear

Had a great experience with Charlie Loveridge recently. He kept in touch via WhatsApp throughout the process (even on his days off!) and even messaged me to check all was OK after driving the car home. Nice touch of the freebie in the boot too! Car prices are competitive at Croyland and they have a great range. Would highly recommend.

Kathryn Smith

We only ever use these guys to purchase our cars, we personally have had 4 cars from them, our daughter has had 2 and my sister has bought 1. Any issues which have been very rare, we've had are dealt with straight away and we've always been given a courtesy car. Ben is amazing at what he does, he's full of knowledge, we will only ever deal with Ben as he knows what we want from our cars, but any interaction with other staff has also been great too. Our recent purchase of a Tiguan has been my favourite so far.

3/8/25
We needed both key fob batteries changing, went to croyland to see if could be done today or first thing in the morning due to upcoming family holiday, again sorted straight away, this is why we use this business as nothing is too much trouble.

Patricia Swords

My car was booked in for an MOT & service recently.
The customer service & communication I recieced from Lynne on the customer service desk was outstanding. Lynn communicated with me to keep me informed with the work needing to be done & when it would be completed.
Well done Lynn & thank you.

Angie Tonkinson

We purchased our daughter's first car from Croyland Car Megastore and received fantastic service. Charlie was very helpful and informative and at no time pressured my daughter into buying the vehicle. Communication was excellent from our initial interest to picking the car up today. Croyland were flexible with our timings as we were off on holiday the day after committing to the purchase, where as other dealers were very much buy today, collect tomorrow - Croyland held our vehicle with a small deposit for 2 weeks. Thank you! From our experience, we would highly recommend buying a vehicle from Croyland and will no doubt be returning when my son needs his first car.

Sid Thnaibat

Customer service couldn't be better
We were met by Jamie , great guy , sale progress took only minutes, got a really good deal on part exchange.
Excellent service
Thank you

Dave Edwards

Just brought a vw caddy from Croyland the salesman was Ben, the sale went smoothly with Ben explaining everything as we proceeded with the purchase,would go back to Ben if I need to buy another vehicle

Sam Stopps

Charlie was a huge help with the part exchange and buying our new car. Wasn't pushy, very patient, helpful on the test drive.

Patrick

Ben Pugh - Croyland
Good, reliable and no nonsense service, my partner and I viewed a car at the weekend picked it up Wednesday. Looks and works great. Fully recommend Ben Pugh and Croyland for buying your next vehicle

Glen

Great sales experience with Charlie!
Great sales experience with Charlie!

Sebastian

Excellent first experience
This was our first purchase with Croyland and the process couldn't have been simpler. Ben Pugh made everything easy from start to finish without ever making us feel pressured. Not only did he help us purchase the car, but he also arranged for fixes before collection day. We would highly recommend!

Nasir Amin

BEN IS THE BEST
This was my first time with Croyland Car Megastore and I purchased a Toyota Corolla. Ben Pugh was very welcoming and made the experience extremely positive and stress free. He has made this a 5 star experience for me. He is a man of his word and delivers on whatever he says. Thanks to Ben and the amazing customer service I received from him, I would highly recommend Croyland Cars Megastore!

Hayley Wyatt

Great service from start to finish with"¦
Great service from start to finish with Ben and kept me updated

Josh Powell

I recently purchased a car with"¦
I recently purchased a car with croyland, Dan was the salesman and he was very knowledgeable and helpful. The process was smooth and the car is great. Would defiantly recommend!

Leanne Robbins

It was my first time getting a car on"¦
It was my first time getting a car on finance after passing my test, Ben was very professional and so helpful and supportive when I found a car I liked and answered any questions I asked. Was a great sales man would definitely recommend if you need a new car to ask for Ben at croylands. Thanks for your help I love my new car.

Dionne Pepper

It was my first time using Croyland"¦
It was my first time using Croyland Motors and the experience with them and Ben was amazing. I couldn't fault it. Ben was so nice, very helpful and informative. It really made all the difference and put me at ease of buying a new car. I would definitely recommend them thanks for everything Ben!

Terence Fraser

We have bought 3 cars from Croyland via"¦
We have bought 3 cars from Croyland via Ben Pugh we had an issue with one of the cars which caused us some inconvenience, however Ben and his wealth of experience guided us through the problem from start to finish, I can't praise Ben and his team enough for their help through this stressful situation, I would highly recommend Croyland and we will definitely be buying our next cars with them. Thanks Ben

Garry

Excellent buying experience with Croyland and Ben.
I just purchased a Honda from Croyland and I have nothing but positive feedback about both. Ben was highly impressive from the start, he appeared to understand exactly what I was looking for. The whole transaction was both efficient and pleasant. I've had no issues with the car and I feel safe in the knowledge that should any arise they will get sorted.

Irina Goriaciova

Great experience with Croyland.
I would like to share a great experience I have had recently with Croyland Car Megastore recently. Thanks to Ben Hugh who was dealing with my needs and requests in approachable and professional manner. I really appreciate that at my request my purchase was delivered to my home address and it was in excellent quality condition. Thank you Ben for your patience with me and exceptional customer service. Irina

Daniel Ovidiu Platon

I been to Croyland Car Megastore and"¦
I been to Croyland Car Megastore and Ben was very proffesional and polite when I diceded to buy a car from them. Thank you very much Ben for your assistance.

Linda

Excellent service
Ben made my first experience buying from a garage (Croyland Motors) so easy from start to finish..very professional,helpful and easy to talk to. Drove away today a very happy customer with a lovely car!